FAQ & Shipping
FAQ & Shipping
TREND IN MEN partners with global merchants and works very closely with skilled tradesmen in order to provide you with the absolute Best Products at the Best Price!
This means that your order is shipped from global areas such as the United States, Russia, Thailand, Tibet, China, India, etc.
Because we ship directly from our partners in these countries, your items may take 2-4 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way :)
How much is shipping?
Rest assured, shipping is always free!
How long does it take for an order to arrive?
Most items will arrive in about 2-4 weeks. If you're still not sure about your shipment, just email us. We're happy to help.
Can I have a tracking number?
Tracking details will be supplied once the orders have been shipped, Please allow at least 48 hours after we supply the tracking details for them to register on the system.
Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email wrong please contact us and we will fix it for you.
What is your refund policy?
All orders can be canceled within 48 hours, we hold off sending all orders for that period to allow for a cooling off period. If 48 hours have passed since you have placed your order and you have received a shipping confirmation, that means the order has been sent and the order can no longer be canceled.
If you no longer want your order for any reason whatsoever, you can return the order to us for a full refund excluding any shipping costs.
We strive for a 100% satisfaction shopping experience, if there are any issues at all please get in touch with us and we will endeavor to resolve any problems or queries that may arise.
I entered my address wrong! Can you please change it or replace my order?
Yes! If you contact us within 48 hours we can change your order once you provide us the correct address. Otherwise, we do not accept responsibility for wrong addresses. Please enter your address carefully at checkout.
How do I contact you?
If you have any questions that are not on this FAQ page, please email us at firstname.lastname@example.org where we will promptly get back to you!